To get better and faster support, you can use the online ticketing system. Every assistance request gest and identification number, which can be use to check the progress of the ticket and messages related to it.
For any assistance request it is fundamental to provide an email address and, should you have any kind of issue you can contact Aesys at: service@aesys.com or call +39 035 2924100 and follow the voice mail instructions.
To submit a new ticket it is mandatory have your own account. From here you can create your account.
Here you can submit or check your tickets. To update or verify the status of your requests, please login.